ABOUT THE COURSE: This workshop focuses on the mediation process and skills required to be a successful mediator. Course work includes facilitating difficult conversations, creative problem-solving, interpersonal negotiations and communication. The course is highly interactive, with specially designed role-plays reflecting a variety of workplace conflicts and Mediation Skills for the Workplace. It prepares your organization for collaborative problem-solving.

Upon successful completion of this course, participants will receive a verified Mediator Certificate. The course will also include information presented by the DFW Federal Executive Board, explaining the Alternative Dispute Resolution/FEB Mediator Cadre process. Completion of this training does not infer automatic membership to the DFW FEB Cadre of Mediators. You must apply and be accepted to the Cadre by the ADR Committee and Chair. This course is limited to federal agency employees. Please register by completing the registration form.

No cancellations/refunds will be accepted. If you find you cannot attend, please substitute another employee interested in attending mediation training.